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Visit our Gift Shop, all your favorite PlayaPlaya are available in our very chic Gift Boxes

All about the PlayaPlaya Concept & Collections

PlayaPlaya is the 1st French brand dedicated to the creation of summer bags and beach bags. Every spring, a new collection of perfect bags and accessories to make the most of sunny days and warm up all the other ones. Want to know more about the brand ? Click here

Yes, our products are also available in store. Use our store locator to find the closest retailer from your door :Click here

Our collections are designed in the heart in south of France Golfe de Saint Tropez. Our products are manufactured by hand all around the world so that we can offer you high quality products at a reasonable price.

All product details are available on product pages : price, description, and clickable links are available below to display more information such as size, colors, aftercare... If any information is missing, do not hesitate to contact us.

Since our production is handmade, there may be slight color variations from one product to another, so each PlayaPlaya is unique. These slight variations are not considered defects produced.

Note: smartphones / computers / tablets used to visit our website have different display technologies. The color rendering may vary from one screen to another. We can not be held responsible for these differences in perception.

Our products are handcrafted. Sometimes and despite our quality control, some articles can hide defective elements. In this case, please contact us by email at sav@playaplaya.co within 14 days maximum after rhe receiption of your parcel. After this time, we can not be held responsible and no refund will be possible.

We do not recommend to wash our products.However, you can gently wash it by hand without rubbing in cold water and mild detergent, and let it dry in the sun. We can not be held responsible in case a problem occurs after washing

All about your orders on PlayaPlaya.co

To use your promo code, you must enter it during the payment step and validate it. No promo code can be added once the payment has been made.

Only one promo code can be used per order. It is not possible to cumulate them. You must verify that the coupon code entered and validated in the payment step corresponds to the one you wish to use when placing your order. No request to change the promo code can be taken into account once your payment validated.

PlayaPlaya products are available on the Internet in France and some European countries from our website www.playaplaya.co. The list of countries is available here. You can select the country of your choice by clicking on the corresponding flag.

You can pay by credit card (Visa, Mastercard, Amex), Apple Pay, Paypal (with or without account) and SoForte. All payments are 100% secure. We do not have access to your bank details.

Sometimes, when paying by credit card, the "Cardholder" field displays an error message. For this field as for all others, be sure to enter the information as it appears on your card without/with capitalization.

All about the shipping and Delivery of your PlayaPlaya orders

Free Delivery for orders over 70€ (*)

We deliver in Austria, Belgium, Germany, Italy, Luxembourg, Netherlands, Portugal, Spain and Switzerland via Colissimo DPD and local post services.

Shipping Rates and delivery times for Austria:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 5 days - 4,90€
Home Delivery : 5 days - 7,90€

Shipping Rates and delivery times for Belgium:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 5 days - 4,90€
Home Delivery : 5 days - 7,90€

Shipping Rates and delivery times for Germany:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 6 days - 4,90€
Home Delivery : 6 days - 7,90€

Shipping Rates and delivery times for Italy:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 6 days - 4,90€
Home Delivery : 6 days - 7,90€

Shipping Rates and delivery times for Luxembourg:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 5 days - 4,90€
Home Delivery : 5 days - 7,90€

Shipping Rates and delivery times for Netherlands:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 5 days - 4,90€
Home Delivery : 5 days - 7,90€

Shipping Rates and delivery times for Portugal:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 6 days - 4,90€
Home Delivery : 6 days - 7,90€

Shipping Rates and delivery times for Spain:
(From Monday to Friday - Excluding bank holidays)
Pick up Point : 6 days - 4,90€
Home Delivery : 6 days - 7,90€

Shipping Rates and delivery times for Switzerland:
(From Monday to Friday - Excluding bank holidays)
Home Delivery : 6 days - 8,90€

Note :Additional customs fees and taxes may apply on orders shipped to Switzerland.

Product returns within 14 days after delivery.

Need more informations ? Please see our FAQ and Term of Sales

(*) I benefited from free shipping, what happens if I want to return my order and be refunded? In the event of the return of one or more articles, the total amount of your order is recalculated by deducting the amount of the returned article(s). If this new amount is less than €70, then the costs associated with the shipment of your order (depending on the option chosen) will be at your cost and will be deducted from the total amount of the item(s) refunded.

Please connect to the following websites to track your parcel :

- Colissimo : cliquez here
- Chronopost : cliquez here
- DHL : cliquez here

Your tracking number is available in the order confirmation email that was sent to you. It is possible that this email was redirected to your spam box. In case you did not received this email, please contact us by email at sav@playaplaya.co or on our instant messagging.

The chosen carrier may not deliver within the advertised time. In this case, we are here to help you. We will do our best to find your package and help you to be delivered as soon as possible. However, we can not be held responsible for these hazards.
In order to know exactly the state of delivery here are the steps to follow :
- in case of delivery problem with DHL/Colissimo/Chronopost, we invite you to join at first the carrier company yuo have selected. Customer services will need to be provided with your tracking number . If necessary, we remain at your disposal and will do the necessary with the services concerned.

Within a period of 14 days following the receipt of their order, the customer may request reimbursement of the order. Return of the product(s) is the responsibility of the customer if the order was placed from abroad and is at their own risk.

Product(s) must be returned in their original packaging, in their original state, brand new, not worn, and unwashed. To make a return, the customer must follow the procedure indicated below. The cost of return are the responsability of the customer. 

It is the client's responsibilty to provide a proof of the return, which means the items returned will have to be sent back as a tracked shipment, or any way of their choice providing a precise date; the costs and risks involved in the return depend on the client.

Product returns adress :

EJ & SUN SAS

PLAYAPLAYA SAV

24-26 AVENUE JEAN JAURES BP 149

83120 SAINTE-MAXIME - FRANCE

The return policy is as follows:

The client has to inform us by emailing: sav@playaplaya.coPlease include a copy of the delivery note when you return the productContact the logistics third party of your choice in order to collect the productKeep the proof of shipment

After verifying the returned product is in its original condition (new product, not worn, unwashed, in its original package and with labels), we will refund you on the bank card used for the purchase, within 30 days.

The refund of the price billed for the returned products will be done directly on the client's bank account, at the latest within 30 days after we received the returned products.

The client will also have the possibility to contact the client management team by email: sav@playaplaya.co for any other information.

In case these conditions are not respected by the client, including the return and exchange conditions, EJ & SUN will not be able to proceed with any refund for these products.

If the customer does not adhere to these terms and conditions, including conditions of return, EJ & SUN cannot proceed to refund the products in question.

In this case, the total amount of your order is recalculated by deducting the amount of the returned item (s). If this new amount is less than 70 €, then the costs related to the shipping of your order will be at your expense and will be deducted from the total amount of the refunded item(s).

Benefit from -10% discount on your first PlayaPlaya order

Subscribe to our Newsletter to get your discount code and receive our fresh and sunny news in your mailbox !

Experience the Best of Summer all year round with PlayaPlaya

Free Delivery

in Europe via DPD, Colissimo or DHL for all orders over 70.00€

Returns

We accept returns within 14 days in case you change your mind.

Secure Payment

By credit card (Visa, Mastercard, Amex), Paypal, So Fort and Apple Pay.

Customer Service

We are online Monday to Saturday from 9AM to 10PM

From French Riviera

We prepare and ship your orders from Saint-Tropez

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